Deliveries & Returns

Christmas Delivery Times 2024

Last orders for guaranteed Christmas delivery is 6pm Friday the 20th December and please select next day delivery.

Free Delivery On Orders Over £100

Orders Under £100 sent Royal Mail Tracked 48: £4.50

Orders Under £100 can be sent Recorded Delivery Signed for: £6.95

UK Orders -  Next Day Delivery: £10.95

  • Delivery to addresses within the UK
  • If you place your order online or over the telephone before 1pm, your jewellery will arrive the next day (Monday to Saturday, excluding Bank Holidays) by Royal Mail Special Delivery.
  • Delivery time is subject to product availability and clearance of payment*
  • Orders placed before 1pm on Friday will be delivered on Monday.
  • If you place your order on Friday after 1pm, it will be processed on Monday and delivered on Tuesday.
  • Parcels will need to be signed for in person, so please state a delivery address, where you will be present at the time of delivery (home or work). In the event that no-one is available to receive your item a card will be left providing you with the option to have the item delivered at a later date or to collect your parcel from your local collection depot

Overseas Orders

  • Delivery overseas costs £16 to Europe, £22 for the rest of the world 
  • The transaction is taken in pounds sterling
  • Overseas deliveries will arrive within 1-3 working days in Europe and the US, or within 1-7 working days for the rest of the world. (this is dependant on customs).

     

Return or Exchange An Item

If you would like to return an item a Return Material Authorization (RMA) number must be requested from Nude Jewellery within 14 days of receipt of item. Email [email protected] to obtain this number. Please write this number clearly on the outside package, items must be received within 7 day's after obtaining the RMA.

We recommend you use a recorded delivery service for your own protection. Nude Contemporary Jewellery cannot accept responsibility for postage fees or for any items damaged, lost or stolen in transit.

This returns policy does not affect your statutory rights.

If you have any queries please contact us 07957 371 254

Please note that we are unable to offer an exchange or refund on jewellery that has been made-to order or altered or sized.

If you are ordering an engagement ring we realise that it is an expensive purchase, so please get in touch before ordering to view gemstones or diamonds or to view a sample of our rings. Just get in touch to discuss your order [email protected]